TradewearPro UK GDPR requirements.
Last updated: March 2026
Who We Are
TradewearPro is a UK workwear and PPE supplier operating at tradewearpro.co.uk. Our registered office is at 5 Brayford Square, London, E1 0SG.
For any privacy-related enquiries, please contact us at: info@tradewearpro.co.uk
What Information We Collect
We collect personal information when you:
- Place an order on our website
- Request a quote using our QuickQuote™ calculator or Get a Quote form
- Create an account on tradewearpro.co.uk
- Contact us by email or through our contact form
- Sign up to receive offers and bulk discount alerts
The information we may collect includes:
- Your name and contact details (email address, phone number, postal address)
- Company name and business details
- Order history and transaction information
- Payment information (processed securely — we do not store card details)
- Communications you send to us
- Website usage data collected via cookies (see Cookie Policy below)
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Respond to quote requests and enquiries
- Send order confirmations and delivery updates
- Manage your customer account
- Send you marketing communications where you have opted in
- Improve our website and customer experience
- Comply with our legal obligations
Our Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Contract performance — to process your orders and fulfil our obligations to you
- Legitimate interests — to improve our services and prevent fraud
- Legal obligation — to comply with UK law including tax and accounting requirements
- Consent — for marketing communications, where you have opted in
Marketing Communications
If you have opted in to receive marketing emails, we may send you information about:
- New products and ranges
- Exclusive bulk order discounts
- Seasonal workwear guides and offers
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at info@tradewearpro.co.uk. We will never sell your personal data to third parties for marketing purposes.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties only where necessary to fulfil your order or operate our business, including:
- Payment processors — to securely process your payment
- Delivery companies — to fulfil and track your order
- Our suppliers — specifically Uneek Clothing, solely for the purpose of fulfilling your order
- IT and platform providers — including WordPress, WooCommerce and Krystal hosting, who process data on our behalf under strict data processing agreements
All third parties are required to process your data securely and in accordance with UK GDPR.
We may also disclose your information where required by law or to protect our legal rights.
How Long We Keep Your Data
We retain your personal data only for as long as necessary:
- Order records — kept for 7 years to comply with HMRC requirements
- Customer accounts — kept while your account is active and for a reasonable period after
- Marketing data — kept until you unsubscribe or withdraw consent
- Enquiry data — kept for up to 2 years
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data in certain circumstances
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a portable format
- Right to object — you can object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at info@tradewearpro.co.uk. We will respond within 30 days. We will never charge a fee for reasonable requests.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:
- Essential cookies — required for the website and shopping cart to function
- Analytics cookies — to understand how visitors use our site (Google Analytics)
- Marketing cookies — to track the effectiveness of our advertising (where applicable)
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
Security
We take the security of your personal data seriously. Our website uses SSL encryption (HTTPS) and we work with reputable hosting and payment providers. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. The most current version will always be available at tradewearpro.co.uk/privacy-policy/ with the date of last update shown at the top.
Contact Us
For any questions about this privacy policy or how we handle your data:
Email: info@tradewearpro.co.uk Address: TradewearPro, 5 Brayford Square, London, E1 0SG
TradewearPro — tradewearpro.co.uk This privacy policy applies to personal data collected via tradewearpro.co.uk and related communications.